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Buzz Group

Buzz Group Ltd (‘Buzz Bingo’) is the largest retail Bingo operator in the United Kingdom. With a nationwide network of Bingo clubs, they provide a range of leisure activities including bingo, gaming machines and food & beverages.

Centred within local communities, the goal is to provide their customers with the best possible community-gaming experience by delivering fun and excitement in a safe, socially led environment.

The Challenge

Following on from the hit of the pandemic, Buzz Group launched a series of Bada Bingo and Bingo Revolution events to be held at their venues across the UK throughout 2021 and 2022. The events were ticket only events, including a night of fun bingo with a variety of prizes to be won, special guest appearances, food & beverages.

To ensure the safety of their guests and their staff throughout the event, Buzz Group required a trust-worthy, nationwide security partner to assist with the specific security requirements at each venue.

 

The Solution

Buzz Group reached out to Churchill in July 2021 upon their search for a security company to assist with their security requirements at one of the Bada Bingo events in Fenton, as their previous provider was unable to assist. To make sure we understood exactly what Buzz required from us as a provider, our management team attended a site meeting ahead of the event to discuss specific requirements. Initially we supplied seven Door Supervisor Licenced Security Officers on the night, as well as an Event Supervisor to oversee the operation. Churchill wanted to ensure the event ran as smoothly as possible for Buzz, as it was one of the early events in their schedule, so without any hesitation our Operations Director and Business Managers were also in attendance on the night of the event.

Following on from an extremely successful event, Buzz found our team to be incredibly professional and the attendance and support from our management team was hugely appreciated. Churchill were then awarded the contract to assist with remainder of the events scheduled in for 2021 and 2022 across the whole of the UK.

The Result

Since the contract award, Churchill have provided over 1,100 Door Supervisor Licenced Security Officers and Supervisors to 158 Bada Bingo and Bingo Revolution events across the country. Our team of officers have assisted in providing security at the entrance to each venue, checking ID’s and bags upon entry, as well as ensuring security for inside the venues at the bar areas, slots areas, main bingo hall area and the bingo garden areas. Not only have our teams worked extremely well with the Buzz Group staff, but also the guests ensuring they had a great experience at each event.

Churchill have recently been awarded the Contract to supply the Security Services at a further 131 events scheduled in for the remainder of 2022.

The events have been a huge success to both Buzz Group and Churchill, and a fantastic partnership between key members of each party has been formed. We look forward to continuing our partnership with Buzz Group Ltd throughout 2022 and 2023. 

‘Churchills UK coverage, high degree of flexibility and experienced senior team have resulted in an excellent level of support across our events. Their approach and drive to really understand our events and the type of team they need to deploy at each venue has ensured that our customers and teams truly have a security team that have their safety and security at the forefront of their approach.’