Retail Security Officer Ellesmere Port

About us:

Churchill Support Services is one of the UK’s leading Security and Facilities Management Companies. Our people are what make us stand out amongst our competitors and this is why we ensure that our people’s wellbeing is at the forefront of everything we do.

We consistently strive to offer a working environment that makes our employee’s feel valued and motivated. Whilst offering competitive rates of pay, we also consider other factors, such as work/life balance, training and career opportunities.

We succeed because we employ people who share our Company’s Virtues and put People First, displaying Passion in everything they do and showing Humility when it matters.

About the client:

Nestled in the heart of Cheshire, our client stands as the epitome of prestige in the world of luxury. Specialising in the acquisition, sale, and exchange of pre-owned designer handbags, accessories, and jewellery, they have carved a distinguished niche within the industry.

Operating as more than just a retailer, they also offer a refined platform for individuals to engage in the world of high-end fashion. Due to ongoing and continued success, we are looking for an experience Security Officer to join our Operations team, providing a professional and high-end service to our client.

Shift Pattern(s)

Four on Four off days in accordance with the below:

• Monday – Friday 09:00 – 22:00 (Including a one hour unpaid break for lunch)
• Saturday 09:00 – 21:00 (Including a one hour unpaid break for lunch)
• Sunday 09:00 – 18:00 (Including a one hour unpaid break for lunch)

Duties and Responsibilities:

• Guarding valuable assets
• Protecting the company’s assets relative to theft, assault, fire and other safety issues
• Responding to alarms and emergencies.
• Providing a high level of Customer Care
• Communicating any irregularities with management.
• Keeping an incident report record.
• Following procedures for various initiatives including fire prevention, traffic control, and accident investigations.
• Ensuring compliance with government regulations
• Monitor and maintain the security of the premises, including conducting regular patrols.
• Respond promptly and effectively to all security incidents, including alarms, emergencies, and potential threats.
• Report any suspicious activities, hazards, or violations of security protocols to the appropriate authorities.
• Assist with emergency procedures and evacuation protocols, ensuring the safety of all individuals on-site.
• Maintain accurate records of incidents, security checks, and any relevant information.
• Collaborate with the wider security team and other departments to uphold a safe and secure environment.

Requirements:

• A valid front-line SIA Licence
• Previous high-level security experience, particularly within retail.
• Excellent communication and interpersonal skills, with the ability to handle challenging situations calmly and professionally.
• Strong observational skills and attention to detail, ensuring all security protocols are followed.
• A proactive and vigilant approach to security, with the ability to assess and respond to potential risks.
• A professional and customer-oriented mindset, dedicated to delivering exceptional service.

What we can offer in return:

• £12.50 per hour (£25,675 per annum)
• Great company culture
• Supportive environment
• Access to expert training and development program
• Reward and Recognition scheme
• 28 days of annual leave

Are you ready to take the next step in your security career? If you meet the criteria above and are interested in working with Churchill Support Services, a renowned security and facilities management organisation ranked as the UK’s top ACS approved company, we invite you to apply today. Join our team and be a part of our commitment to excellence in the industry.