About Churchill Support Services

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Who are we?

Churchill Support Services was founded in 1993 as Churchill Security, providing a wide range of security services to the public and private sectors and working closely with them to supply professional security solutions across the UK.

Now as Churchill Support Services, our extensive service offering features security services to a wide range of industries, including energy and gas, electronic security systems and thermal imaging technologies. Our processes and solutions have been recognised by the Security Industry Authority (SIA) as being “industry-leading”, and we are currently ranked in the top 1% of all approved contractors.

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purpose and virtues

Our Management Team

Andy Farley

Andy Farley

Operations Director

Andy Farley

Operations Director

Andy is an experienced operations and sales professional with over 20 years’ experience. As Churchill Support Services Operations Director, Andy is responsible for service delivery to new and existing clients throughout the UK, managing the 24 hour control room, the supervisory team and Operations Managers, and for driving efficiencies and best practice standards within the organisation.

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Ailsa Charnock

Ailsa Charnock

Head of People

Ailsa Charnock

Head of People

Ailsa leads our People Team who ensure we are relentlessly representing our People First virtue in all aspects of our business. Ailsa also ensures that our people propositions foster a culture of high performance, commitment and engagement. In her spare time, you can probably find Ailsa hiking on a mountain with her border collies.

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Emily Macaulay

Emily Macaulay

Head of Business Development

Emily Macaulay

Head of Business Development

Emily is responsible for business growth and account development via new sales. She leads the Business Development teams through strategic goals and objectives in line with business targets and strategy. Emily is a friendly, approachable and a respected senior manager at Churchill who always strives to deliver service excellence.

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Liam O'Connor

Liam O'Connor

Head of Business Communication and Compliance

Liam O'Connor

Head of Business Communication and Compliance

Liam’s primary responsibilities are to lead on business communication including key business reporting, administrative tasking, service improvements and customer service liaison. Liam leads a diverse team, ranging from business administrators to customer service representatives, in their day to day duties, incorporating key service and process improvements as part of the book to bill process.

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Luke Toker

Luke Toker

Head of Operations

Luke Toker

Head of Operations

Luke’s primary responsibilities are to oversee the operational planning and execution of Churchill’s service delivery. Luke maintains a strategic approach, setting the departments strategic goals, whilst influencing the team’s strategic direction for both short- and long-term strategies. Luke is a keen Wigan Athletic fan and watches them home and away.

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John Melling

John Melling

Managing Director

John Melling

Managing Director

John has a proven track record for motivating and leading high performance teams and has helped mentor and develop many people at Churchill who now hold key or senior positions within the business. John is committed to delivering only the finest services, exercising compelling leadership, maintaining good internal morale and striving to resolve any challenges efficiently and effectively.

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Yvonne Jackson

Yvonne Jackson

Finance Director

Yvonne Jackson

Finance Director

Yvonne was introduced to Churchill to primarily set up a new Finance department and Implement a new system along with work flows and processes. Having over 30 years experience in accountancy, both in industry and private practice coupled with her audit experience makes her perfect for this role. Her team consists of two management accountants, purchase ledger and credit control teams. Yvonne is also a keen hockey player and apsiring golfer.

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Pam Cafferty

Pam Cafferty

National Control Room Manager

Pam Cafferty

National Control Room Manager

Pam manages our Control Room which is the heartbeat of our business. Working with dedicated controllers, Pam ensures that all hours are covered and continuously provides exceptional service to our clients and officers. In her spare time, you can find Pam surrounded by her family and in her garden with a glass of something sparkly and sweet.

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Mark Ashcroft

Mark Ashcroft

IT Director

Mark Ashcroft

IT Director

Marks role is to develop and lead the company's Technology strategy. Delivering best in class IT systems, service and support. Ensuring technologies are used efficiently, profitably and securely. Evaluating and implementing new systems, products and infrastructure in line with the core business growth strategy.

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when you choose Churchill Support Services , you can rest assured that you are working with a passionate, dedicated and understanding buyer
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