About Churchill Support Services
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Who are we?
Churchill Support Services was founded in 1996 as Churchill Security, providing a wide range of security services to the public and private sectors and working closely with them to supply professional security solutions across the UK.
Now as Churchill Support Services, our extensive service offering features security services to a wide range of industries, including energy and gas, electronic security systems and thermal imaging technologies. Our processes and solutions have been recognised by the Security Industry Authority (SIA) as being “industry-leading”, and we are currently ranked in the top 1% of all approved contractors.
The Churchill Purpose and Virtues
Here at Churchill Support Services, our purpose and virtues are engrained in our very DNA. We are creating a company that we sincerely believe in. Our objective is to make a positive impact on people’s lives, whether that’s our clients or colleagues. In everything we do, we let our values of people first, passion and humility guide the way, helping us to provide the best customer experience and work environment possible.
Read MoreOur Management Team
John Melling
Managing Director
John Melling
Managing Director
John has a proven track record for motivating and leading high performance teams and has helped mentor and develop many people at Churchill who now hold key or senior positions within the business. John is committed to delivering only the finest services, exercising compelling leadership, maintaining good internal morale and striving to resolve any challenges efficiently and effectively.
Andy Farley
Operations Director
Andy Farley
Operations Director
Andy is an experienced operations and sales professional with over 20 years’ experience. As Churchill Support Services Operations Director, Andy is responsible for service delivery to new and existing clients throughout the UK, managing the 24 hour control room, the supervisory team and Operations Managers, and for driving efficiencies and best practice standards within the organisation.
Ailsa Charnock
Head of People
Ailsa Charnock
Head of People
Ailsa leads our People Team who ensure we are relentlessly representing our People First virtue in all aspects of our business. Ailsa also ensures that our people propositions foster a culture of high performance, commitment and engagement. In her spare time, you can probably find Ailsa hiking on a mountain with her border collies.
Emily Macaulay
Head of Business Development
Emily Macaulay
Head of Business Development
Emily is responsible for business growth and account development via new sales. She leads the Business Development teams through strategic goals and objectives in line with business targets and strategy. Emily is a friendly, approachable and a respected senior manager at Churchill who always strives to deliver service excellence.
Liam O'Connor
Head of Operations
Liam O'Connor
Head of Operations
Liam’s primary responsibilities are to oversee the operational planning and execution of Churchill’s service delivery. Liam maintains a strategic approach, setting the departments strategic goals, whilst influencing the team’s strategic direction for both short- and long-term strategies. Liam is a keen Wigan Athletic fan and watches them home and away.
Luke Toker
Director of Corporate Accounts
Luke Toker
Director of Corporate Accounts
Luke's primary responsibilities are to secure new long-term business whilst developing existing accounts to maximise revenue. Luke is also part of our SMT, involved in creating strategic direction, strategic goals, and assisting in the decision-making process.
Pam Cafferty
Communication Centre Manager
Pam Cafferty
Communication Centre Manager
Pam manages our communications center which is the heartbeat of our business. Working with dedicated communications centre assistants, Pam ensures that all hours are covered and continuously provides exceptional service to our clients and officers. In her spare time, you can find Pam surrounded by her family and in her garden with a glass of something sparkly and sweet.
Mark Ashcroft
IT Director
Mark Ashcroft
IT Director
Marks role is to develop and lead the company's Technology strategy. Delivering best in class IT systems, service and support. Ensuring technologies are used efficiently, profitably and securely. Evaluating and implementing new systems, products and infrastructure in line with the core business growth strategy.
David Parsons
Finance Director
David Parsons
Finance Director
Bio: David has over 20 years’ experience in accountancy roles, working in the FMCG, renewable energy and housing sectors. David has led several acquisitions and subsequent onboarding and is an expert in building strong and lasting relationships with stakeholders. David’s team consists of two management accountants, purchase ledger and credit control teams.
Vicki Worthington
Head of Finance
Vicki Worthington
Head of Finance
Experienced QBE Accountant with a demonstrated history of working in the accounting industry. Skilled in Management Accounting and SME Finance, along with experience in Practice and Audit. Strong accounting professional with a Certificate in Education from University of Central Lancashire, focused on training and leadership.
Acquisitions
In an ever-changing fast-paced world, businesses need to be more agile and proactive. A crucial part of the Churchill Support Services philosophy is to grow via acquisitions and mergers, allowing for a greater skill and knowledge base allowing for improved agility and performance.
We are constantly looking to enhance our skill-base and experience and to bring on-board new clients and talented people. By proactively searching for complementary businesses to acquire and integrate into Churchill Support Services, we hope to use acquisitions and mergers to fuel even more growth in the future.
Learn More
Accreditations
We pride ourselves on our expert security solutions and unmatched customer service. But don’t just take our word for it. We dedicate a significant amount of time to attaining external accreditation from renowned certifiers. Together, these reflect our ambition to operate in the most responsible, safe and professional way, and to provide the best possible service to our clients.
Learn MoreWhy Choose Churchill
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