How We Can Adapt To Changing Security Needs

Security is one of the fastest evolving industries across the globe. Whether that’s changes to legislation, rapidly developing technologies, or simply an influx of the next generation of security professionals, it’s an industry that sees its fair share of changes over the course of any given time period.

It’s with that in mind, then, it makes sense that the security needs of a company will change. As one of the UK’s foremost providers of security services across a huge range of sectors, this is something we’re consistently up-to-date with at Churchill.

With our comprehensive and expansive guide, we’ll explore why the security needs of a business or client change, the importance of adapting to those changes, and how you can best prepare for those inevitable changes.


Why Do Security Needs Change?

This is a complex question, and one that doesn’t have a simple answer in truth. One of the core pillars we take into every contract at Churchill is that every business is unique, and that should be reflected by their security solutions.

That translates across to how we adapt to our clients’ changing needs, for whatever reason. Here are just a few of the key reasons why security needs might change, and what that might mean for the services we provide.


1. On-Site Incidents & Security Breaches

One of the most common reasons behind a change in security needs is in response to an incident or breach in their current security package.

While security work is often preventative by its nature, and security personnel will always work tirelessly to ensure the safety of your premises, a good amount of changing security needs stem from incidents or points of concern.

This will often be a strengthening or increasing of the current security presence, and can often extend to include more advanced or robust measures of security, such as mobile security patrolling or sophisticated access control features.

It can also be an adjustment to any existing security schedule, such as moving from overnight guarding to round-the-clock security, or upping the number of patrols conducted on a daily or nightly basis.


2. Changes To Core Operating Hours

Businesses are constantly in a state of flux, especially in a rapidly changing global economy. That pressure means that companies can often make the sudden decision to change when they operate, particularly across the retail and hospitality sectors.

That’s become abundantly clear over the last few decades, as more and more retail premises have made a move towards extended opening hours, early start times and later closing. In response, that’s meant distribution and manufacturing centres are also subject to those changing hours of operation.

As businesses adapt to that transforming landscape, it makes sense therefore that their security solutions will need to move with the times, and that can often involve changing to meet those adjusted demands.

Whether that’s greater security presence, or amended hours for those security guards to be on site, each business will take an individual approach to how they adjust their security package.


3. Changes In Personnel Or Management

While this may not necessarily be something that immediately affects the security demands of a business, a shift in management or leadership can instigate a change to the security routine that’s already in place.

This could be down to a difference in opinion, or to changes in how the new managerial team operates the business as a whole, but regardless of how this comes about, there’s likely to be substantial shifts in where focus and resources are placed.

Ultimately, by reacting to changes in personnel that can impact a business’ demands for security, there’s less likely to be any gaps in the coverage you’re able to provide, which offers further reassurance of the safety you’re providing.


4. Budgetary Restrictions

Financials are a concern regardless of your sector or industry. They’re a key metric that determines not only the success of a company, but of how sustainable it is for the future, and how it’s able to keep pace with the modern world.

That’s undoubtedly something that can lead to changing security needs at both ends of the spectrum – expanding to add more mobile security patrols or manned guarding, or reducing the presence of security on site.

Understanding your resources before seeking out a security service can be massively helpful, but changes can and do happen, especially when it comes to finances.


5. Local, National & International Incidents

One of the more unpredictable factors in adapting to changing security needs is the chance of localised, national and even international events and incidents having a major impact on the security measures a client has in place.

While the UK’s Terror Threat Level has fallen over recent years to Level 3 (Substantial), there’s still a very real risk of a major disaster occurring, which can naturally prompt a change in the security expectations of any client or business.

Understanding this is essential across the security industry, and can set your company up for continued successes.


Why Should Security Companies Adapt?

Of course, while there are numerous reasons why the security needs of a company might change, it’s not always clear why a security company should adapt to those altered demands or requirements.

In such a rapidly evolving economic landscape, security firms are often subject to the same limitations and restrictions that all other businesses are, particularly in terms of scope and budgetary constraints.

However, by adapting to the adjusted or otherwise changing needs of the businesses or clients they serve, there’s a huge amount of value to be found. Whether that’s small or large-scale adjustments, the benefits far outweigh any potential costs.

The chief among these is the preservation of a pre-existing connection with that company or individual. A strong and well-maintained relationship goes a huge way in the security sector – this is something we’ve actively cultivated over our 27 years in the industry.

Not only do those good relations ensure that you’re able to keep working alongside that same client, it’ll also place you in a more advantageous position when it comes to neighbouring businesses. Security often works off word-of-mouth, and by maintaining that strong bond, you’re much more likely to be recommended.

That feeds into future business, too. If you’re unable to adapt to changing security needs for your current clients, you’re unlikely to be able to adapt for any future clients, especially if you remain set in your ways.

Essentially, offering a rigid security service that can’t or won’t change to meet any changes to the client’s circumstances severely limits your scope, and can even hinder you in securing future business.

Plus, with a few simple steps, you can futureproof your adaptability, and offer a more comprehensive and robust service.


How Can Security Firms Adapt To Changing Needs?

While we’ve already touched on the importance of having that level of adaptability that customers and clients are looking for, it can be difficult to determine the next course of action, especially in such a fast-paced sector.

We’ll outline just a few key pointers on how best to offer adaptation and flexibility in security, and explore what these can aid with.

  • Delivering Tailormade Contracts – One of our key strategies here at Churchill, and something that’s served us exceptionally well over our near-3-decade stint in the security industry. A bespoke contract ensures that you’re fully aware of the challenges and changes that face the company you’re providing security for, and that you can deliver adaptability throughout the contract.
  • Stay Up-To-Date – This may seem self-explanatory, but understanding the reasoning behind a sudden change in security needs is essential in cultivating a successful and symbiotic relationship. Whether that’s keeping an eye on the news, or familiarising yourself with the latest developments on the UK’s Terror Threat Scale, all of it can massively help in keeping your clients secure.
  • Conduct Regular Site Visits – It ought to go without saying, but regularly visiting your clients’ sites or premises is an essential part of providing an adaptable, robust security service. Not only will these maintain the relationship you’ve worked so hard to build, but it’ll mean you can pre-empt any potential adjustments to the security you provide.
  • Use Resources To Inform Your Practice – With so many informative resource out there, it’s imperative that you stay abridge of all the latest developments. Whether that’s through industry-leading blogs like Churchill’s, or by familiarising yourself with whitepapers or scientific research, you’re much more likely to be in a position to provide rapid and effective adaptations.

Of course, while all of these are ideal methods for keeping in the loop on all things security, and for ensuring that you’re able to react quickly and efficiently, the ideal option is to choose a security company who’s already actively practicing those methods.


Keeping Your Business Secure With Churchill

Over our extensive history in the security sector, we’ve been at the very forefront of it all. We’re one of very few companies that are able to offer completely tailormade contracts for all of our security services, which are able to fully adapt and change as your business does.

We’ve been firm believers in flexibility since our inception back in 1996, and that fully encompasses our ability to alter and change the services we provide with limited notice and with a consummate professionalism.

Our place at the pinnacle of the security sector ensures we not only understand these necessary steps, but that we implement them into everything we do, regardless of the size or scope of the premises we’re securing.

We have a fully dedicated team, alongside regionalised, dedicated Operations Managers and Supervisors, who conduct regular site visits, alongside comprehensive training in a huge range of areas that ensure everyone, from your personal guards to our senior management team, knows the rigours and demands of professional security.

Each of the areas we’ve outlined above, alongside our award-nominated security personnel, are standard features of every contract we offer, and we’re constantly seeking to provide the utmost in quality and security.

If you’d like to learn more about what we can offer, or you’re keen to get started with the UK’s leading provider of professional security, get in touch with our knowledgeable team today!

John Melling

Group Chief Executive Officer

John has a proven track record for motivating and leading high performance teams and has helped mentor and develop many people at Churchill who now hold key or senior positions within the business. John is committed to delivering only the finest services, exercising compelling leadership, maintaining good internal morale and striving to resolve any challenges efficiently and effectively.