ProFM Group: Premier Facilities Management Services

I would highly recommend ProFM to any company who wants the peace of mind to hand over the building and know that it is being cleaned and looked after to a high standard. You have regular meetings with the team and they can be updated either by phone or email with any concerns with immediate response. Keep up the good work.

“I would like to express how professional the ProFM staff deployed to our site have been. Many people have tried to access the site, but have always been deterred by the ProFM team. I couldn’t of wished for a better service. Thank you to the team for all your support throughout the project.”

Discover our work with renowned waste infrastructure provider Dennis Eagle, where we’ve delivered a multi-layered, intelligent solution that couples two of our most in-demand solutions – CCTV monitoring and surveillance, and key holding and alarm response. 

“We were thrilled to be offered the chance to partner with Virgin Media as part of their 6 Nations Rugby tournament event at Twickenham. Discover how we delivered an exceptional level of service during one of the most pivotal sporting events in the calendar.”

As one of the UK market leaders in luxury chocolate, Hotel Chocolat have quickly become synonymous with both that signature creamy texture and their high-impact, groundbreaking social initiatives. We’re thrilled to have been their security partner over the last 9 years, offering the bespoke levels of support that a brand like HC demands.

It’s fair to say that, since the Grenfell disaster in 2017, fire safety has taken on an entirely new level of importance. That’s something we’ve built a comprehensive familiarity with, and with our fast-acting and robust mobilisation at Berwick Court in Southwark, ProFM were able to deliver a comprehensive, multi-officer solution at a moment’s notice.

“ProFM is an amazingly caring company. I truly feel like a person rather than a number, and they’re always on call if ever I need anything. I wouldn’t hesitate to recommend ProFM!”

“ProFM’s UK coverage, high degree of flexibility and experienced senior team have resulted in an excellent level of support across our events. Their approach and drive to really understand our events and the type of team they need to deploy at each venue has ensured that our customers and teams truly have a security team that have their safety and security at the forefront of their approach.”

“Security are a critical part of the team, I go home on an evening and am happy and confident that everything is ok. We have a very successful relationship with ProFM and will be working with them for a long time”

“We appreciate the work ProFM Group has done and thank you for your contribution to the successful management of our emergency provision, through which we were able to provide accommodation and support to these often-vulnerable clients.”

“ProFM Group have been awarded the security contract for our new £32M facility here at Newport. When the facility was opened by HRH Prince Charles, there were a number of VIPs on this day, and the ProFM team worked closely with the Royal Security Team to make the day run smoothly.”

For Anyone looking for a company that values its customers and strives for excellence in every interaction, I would strongly recommend ProFM Group. The team is always prompt, friendly and professional.

“You came across as someone who cared, someone who could fit our needs. We gave you a trial for the first year, and from there, we’ve never looked back. I can rely on people like Barry and Anthony actually looking after the place like it was their own premises. ProFM have always been on hand, whether our needs change last minute or over the weekend.”

A major player in labelling, packaging, and printing solutions, Avery Dennison required a security solution that was as robust and innovative as the brand itself. Since their initial enquiry, we’ve delivered a comprehensive approach to gatehouse security, offering an expert presence that helps control traffic flow, monitors paperwork, and checks driver documentation.

A pioneer in specialist products and chemicals for building projects, SIKA’s reputation so often precedes it. It’s that reputation that meant it needed an equally reputable security solution, and ProFM were on hand to deliver exactly that. That’s kick-started a multi-year partnership and personalised solutions.

One of the UK’s leaders in the supply of alternative energy solutions, Flogas’ innovation has meant they’re constantly expanding and growing. That naturally necessitated a robust security solution, which is exactly what ProFM have delivered for their former National Grid site in the Bristolian suburb of Avonmouth.

“Since the contract mobilisation, the services delivered by ProFM and our dedicated security officers have been above the standards expected. Our allocated Operations Manager has also been a great support throughout to BWSC, our site’s operations, and the security staff.”

One of Lancashire’s largest and most celebrated culinary festivals, we were thrilled to offer an extensive event security solution for the Clitheroe Food Festival. Now in its 10^th year, the festival has only seen a boom in its popularity in recent years, and with rising visitor numbers, ProFM were able to adapt alongside the ever-popular festival.

“I just wanted to say a huge thank you to you all. Special thanks to Scott, who has been the best person to work with. Really couldn’t ask for a better manager to look after us. Huge thank you to our officers who have been the best security we have ever had. Both were always early before the shift starts and always dealt with any issues perfectly.”

Fire safety has, since the Grenfell disaster, taken on an entirely new level of importance. That’s especially true for residential properties, and with Connexus Homes reaching out, ProFM were quick to mobilise. Our decisive rollout saw us respond rapidly, with 8 highly trained operatives on site in just 4 hours from that first contact.

“Steve is not only professional, organised and totally running the show here, he’s a wonderful human being with a heart of gold. He makes a difference not just in his administration of Langley Park but in the day-to-day nurturing of our community.”

“ProFM have taken over the CCTV monitoring for 12 of our locations. The team have handled the process smoothly and efficiently, and we are confident that we are in safe hands. There has been consistent communication between us and the Control Room, and they have taken a lot of the pain away from us and our team.”

“During our initial discussions with ProFM, the Sales and Operations teams provided us with the reassurances we needed that their service delivery was right for our business. Since mobilising, they’ve proved we definitely made the right move. The support we receive from our dedicated security officers and our Operations Manager certainly sets ProFM apart.”

Sam and the ProFM team have been looking after the practice for many years now. They are an integral part of the healthcare team at our GP surgery and always go above and beyond in their cleaning standards but also in their care and attention for the premises and staff facilities. Their expertise around cleaning, especially to medical grade standards is exceptional and their team is always happy to help. Keep up the good work.

We have been using ProFM since moving into our premises in 2015. They have always been professional and dealt with any issues in a timely manner.

I would highly recommend ProFM to any company who wants the peace of mind to hand over the building and know that it is being cleaned and looked after to a high standard. You have regular meetings with the team and they can be updated either by phone or email with any concerns with immediate response. Keep up the good work.